Frequently Asked Questions
Each computer screen has different calibration, so there may be color difference. If you are in doubt about the color of a product, feel free to contact our customer service.
Yes, the transfer of information on the antebies.com.tr site takes place in a secure context using the protocols in force on the Internet. Payment card numbers are securely stored on iyzco.com and not on antebies.com.tr.
To assist you, there is a size guide on each of the product pages on the antebies.com.tr website. If in doubt, do not hesitate to contact our Customer Service for more information about a size or product.
All you need to do is fill in the details of the recipient of the gift when placing your order. If you wish, you can add packaging, message (at the cart stage) options.
You can access detailed information from our antebies.com.tr address in the delivery and return section.
We ship all orders within 2-5 days, Monday through Friday, except during sales and peak periods, which may take longer. Should such exceptional circumstances occur, we will contact you as soon as possible.
You can pay for your purchases by credit/debit card or iyzco. If you are paying by card, you will need to enter your card number, expiration date and CVV number on the "Payment" page.
You can only pay for your orders by credit/debit card or iyzco.
We do not accept returns of items that have been washed, deformed or purchased from other marketplaces.
The renewal of product stocks may vary according to the product. For detailed product-based information, you can write to us from the contact section of our website.
An information message is sent to your e-mail address 1 day after your product is shipped. You can follow all the details from there.